Morocco Kingdom – Returns & Refunds Policy

Effective Date: January 8, 2026

Quick Summary

You can return most items within 30 days of receipt. Some items are non-returnable (customized, perishable, or sealed for hygiene). Refunds are issued promptly once we receive your returned items.

1. Cancellation & Returns

• You are entitled to cancel your order within 30 days without giving any reason.

• The cancellation period ends 30 days from the date you received the goods or when a third party (not the carrier) takes possession.

• To exercise your right of cancellation, inform us clearly via email: support@morocco-kingdom.com

2. Refunds

• Refunds will be issued no later than 30 days after we receive the returned goods.

• We will use the same payment method as the original order.

• No fees will be charged for the reimbursement.

3. Conditions for Returns

Goods must meet all of the following conditions to be eligible for return:

• Purchased within the last 30 days

• In original packaging

• Non-returnable items include:

  • Customized or personalized goods

  • Perishable goods or items past expiry

  • Items that cannot be returned due to health/hygiene reasons once opened

  • Goods inseparably mixed with other items

We reserve the right to refuse returns that do not meet these conditions.

4. Returning Goods

• Customers are responsible for the cost and risk of returning items.

• Send returns to:

  Morocco Kingdom LLC Hay Cheikh Lamfadel, Rue: Tahnaout No: 16, Sale.

• Use an insured and trackable shipping method.

• We cannot issue a refund without receipt of the returned goods.

5. International Returns

• Returns from outside the United States are accepted under the same conditions.

• Customers are responsible for international shipping costs and customs fees.

6. Gifts

• If the returned item was marked as a gift, a gift credit will be issued once received.

• If the item was not marked as a gift, the refund will be sent to the original purchaser.

7. Contact Us

For questions about our Returns & Refunds Policy:

• Email: support@morocco-kingdom.com

• Phone: +1 (786) 460-8204

Thank you for shopping with Morocco Kingdom. We strive to ensure a smooth and reliable return experience.