Morocco Kingdom – Returns & Refunds Policy

Effective Date: January 8, 2026

Quick Summary

You can return most items within 30 days of receipt. Some items are non-returnable (customized, perishable, or sealed for hygiene). Refunds are issued promptly once we receive your returned items.

1. Cancellation & Returns

  • You are entitled to cancel your order within 30 days without giving any reason.

  • The cancellation period ends 30 days from the date you received the goods or when a third party (not the carrier) takes possession.

  • To exercise your right of cancellation, inform us clearly via email: support@morocco-kingdom.com

2. Refunds

  • Refunds will be issued no later than 30 days after we receive the returned goods.

  • We will use the same payment method as the original order.

  • No fees will be charged for the reimbursement.

3. Conditions for Returns

Goods must meet all of the following conditions to be eligible for return:

  • Purchased within the last 30 days

  • In original packaging

  • Non-returnable items include:

    • Customized or personalized goods

    • Perishable goods or items past expiry

    • Items that cannot be returned due to health/hygiene reasons once opened

    • Goods inseparably mixed with other items

We reserve the right to refuse returns that do not meet these conditions.

4. Returning Goods

  • Customers are responsible for the cost and risk of returning items.

  • Send returns to:

    Morocco Kingdom LLC Hay Cheikh Lamfadel, Rue: Tahnaout No: 16, Sale.

  • Use an insured and trackable shipping method.

  • We cannot issue a refund without receipt of the returned goods.

5. International Returns

  • Returns from outside the United States are accepted under the same conditions.

  • Customers are responsible for international shipping costs and customs fees.

6. Gifts

  • If the returned item was marked as a gift, a gift credit will be issued once received.

  • If the item was not marked as a gift, the refund will be sent to the original purchaser.

7. Contact Us

For questions about our Returns & Refunds Policy:

Thank you for shopping with Morocco Kingdom. We strive to ensure a smooth and reliable return experience.